Vapes · 4 min read
Cart not working? Clogged, blinking, burnt and leaking fixes
Most cart problems are a cold or clogged cart, a flat or badly connected battery, or too much heat. Tap your symptom for the fixes.
Troubleshooter
What's your cart doing?
Tap the problem. Try the fixes in order.
It won't hit / feels clogged
- Warm it up. Thick oil sets in the cold - hold the cart in your hand for a minute, or use your battery's preheat setting if it has one.
- Take a couple of gentle draws without pressing the button (or with the battery off) to pull oil back into the chamber, then try again.
- Check the mouthpiece for a plug of oil and clear it carefully from the outside only.
- Store it upright from now on, mouthpiece up, somewhere room temperature.
The battery is blinking
- Charge it. Blinking is most often a low battery.
- Unscrew the cart, wipe the threads and the centre contact on both the cart and the battery with a dry cotton swab, and screw it back on gently - snug, not tight.
- If it blinks the moment you press the button, the connection is usually shorted or over-tightened. Back the cart off a quarter turn.
- Blink patterns mean different things on different batteries, so check the battery's own instructions or bring it to the counter.
It tastes burnt
- Turn the voltage down. Most burnt hits are simply too much heat.
- Take shorter, gentler draws and give the cart a few seconds between puffs.
- Look at the oil level. A cart that is nearly empty can scorch the wick - it may just be finished.
- If it tastes burnt from the first puff on a full cart, stop using it and talk to us at the counter.
It's leaking or gurgling
- Wipe the base and the battery threads dry before reconnecting.
- Draw more gently. Hard pulls flood the chamber and cause the gurgle.
- Keep it upright and out of heat - a hot car or a back pocket thins the oil and pushes it out.
- With the battery off, blow gently back through the mouthpiece to clear oil sitting in the air path.
It won't screw on or connect
- Check it is a 510-thread cart and battery. Pods and all-in-ones only fit their own hardware.
- Line it up straight and turn slowly - cross-threading is the usual reason it will not catch.
- If your battery uses a magnetic adapter, screw the adapter onto the cart first, then click it in.
- Still stuck? Bring both to the counter and we will look at them with you.
Most carts that stop working are cold and clogged, connected badly to the battery, or run too hot. Warm the cart, wipe the contacts, screw it on gently and turn the voltage down — that fixes most problems. Use the troubleshooter above for your exact symptom.
How to unclog a weed cart
Oil thickens in the cold and can plug the airway. Warm the cart in your hand or with the battery’s preheat setting, then take a couple of gentle draws without firing the battery to pull the oil back. Store it upright afterwards.
Why is my cart blinking?
Usually the battery is low, or the connection between cart and battery is dirty, loose or screwed on too tight. Charge it, wipe both contacts with a dry cotton swab, and reconnect it snug but not tight. Blink patterns differ between battery brands, so the battery’s own instructions are the final word.
Why does my cart taste burnt?
Too much heat, draws that are too long, or a cart that is nearly empty. Lower the voltage, take shorter puffs, and check the oil level. A full cart that tastes burnt from the first puff should not be used — bring it to the counter.
Why is my cart leaking?
Heat and hard draws are the usual causes. Keep carts upright and out of hot cars and pockets, wipe the threads dry, and draw gently.
What if my cart is faulty?
Stop in and speak with our team. We stand behind our products, and our suppliers do too. We will help resolve the issue with a replacement or another appropriate solution.
Still stuck? Bring the cart and the battery to the shop on Route 13 and we will look at them with you. New to carts? Start with what a weed cart is.
Cannabis is for adults 21+. Please consume responsibly.
Test yourself
Cart fixes: 3 quick questions
Question 1 of 3
Your cart will not hit on a cold morning. First thing to try?
Cold oil thickens and clogs. Warm it in your hand or with the preheat setting first.
Your battery blinks as soon as you press the button. Most likely cause?
Wipe both contacts and screw the cart on snug, not tight.
Best way to store a cart?
Upright and room temperature keeps oil in the chamber and out of the mouthpiece.
Common questions
- Why is my cart blinking?
- Usually the battery is low, or the connection is dirty, loose or screwed on too tight. Charge it, wipe both contacts with a dry cotton swab, and reconnect snug but not tight. Blink codes vary by battery brand.
- How do you unclog a weed cart?
- Warm the cart in your hand or with the battery's preheat setting, then take a couple of gentle draws without firing the battery to pull the oil back. Store it upright afterwards.
- Why does my cart taste burnt?
- Usually too much heat, draws that are too long, or a cart that is nearly empty. Lower the voltage and take shorter puffs. A full cart that tastes burnt from the first puff should not be used.
- Why is my cart leaking?
- Heat and hard draws are the usual causes. Keep carts upright and out of hot cars and pockets, wipe the threads dry, and draw gently.
More on carts and vapes
- What is a weed cart? Carts, disposables and pens explained A cart is a small tank of cannabis oil that screws onto a battery. Here is how carts, disposables and pens differ, and a quick quiz to find the one that fits you.
- How long does a cart last? It depends on the size and how you use it. Put in your cart size and puffs a day, and the calculator gives you a rough number of days.
- Live resin vs distillate: what is the difference? Live resin keeps the flavour of the plant it came from; distillate is refined THC with flavour added back. Side by side, plus a quick quiz.
- How much is a dispensary cart? Real shelf prices from a licensed New York dispensary, by size and type, straight from our live menu.
- Shop carts, vapes & disposables Everything in stock today, with live prices. Order ahead for pick-up, the drive-thru or delivery.
Keep reading
- THC vs CBD — what the difference actually is Two cannabinoids from the same plant that do very different things. What each one is, why products list a ratio and how to read the label.
- New to cannabis? Start here A calm, jargon-free walkthrough for your very first visit — what to bring, how it’s sold and how to pick something you’ll actually enjoy.
- Indica vs. Sativa vs. Hybrid — and why we sort by feel instead The indica/sativa split is a useful starting point, but it isn’t the whole story. Here’s what the labels mean and why we organize the menu around the effect you want.
- Edibles dosing: start low, go slow Edibles are easy to love and easy to overdo. Here’s how dosing works, why they take so long to kick in and a simple plan for a comfortable experience.
Ready to browse?
Open seven days a week on Route 13 in Dryden, between Ithaca and Cortland. Walk in, order ahead for pick-up, use the drive-thru or have it delivered.